Classic Luxury Shuttles Booking and Destinations

Classic Luxury Shuttle and not to be confused with a Classic Shuttle is a shuttle service that operates from its base on Mfangano Street in Nairobi to various destinations to Western Kenya.

Its direct competitors on the route are Blueline Shuttles, Eldoret Express, Mash Poa, Easy Coach and Dreamline buses.

The Shuttles carry a maximum of 11 passengers with some comfortable seats, though on this comfortable is a relative term to use.

However, they call themselves luxury shuttles, there nothing luxury about them, they are just like any other typical Matatus you will find on Kenyan Roads.

For starters, they do not have charging ports, not Wi-Fi onboard, and no onboard entertainment. If you are lucky, the driver will play some music repeatedly throughout the journey.

Classis Luxury Shuttle Destinations

As I said earlier, they operate from their base in the Central Business District of Nairobi City on Mfangano Street. From here, their destinations include but not limited to;

• Lessos
• Kapsabet
• Shamakhokho
• Baraton
• Sabatia
• Chavakali
• Kakamega
• Mumias
• Busia
• Muhoroni
• Luanda
• Kisumu

I have been using Classic Luxury shuttles quite often, and though I have listed several destinations, their main destination in Kapsabet. Should you board one and expect to get to a destination beyond Kapsabet, you are likely to find yourself in a mess. If you are going to destinations such as Shamakhokho, Chavakali or Kakamega, I would advise that you take the Blueline shuttle or better still Easy Coach.

Classic Luxury Shuttle Booking

Like typical Matatus, they have to online booking portal. You have to walk to their offices on the day of travel and hope that you will find yourself a seat. Moreover, due to this, they do not have any timetable. They only leave once the vehicle is “full.” The only good thing about this is that since they are only 11 seaters, this can happen so fast.

However, from their Facebook page, they say that you can book in advance by calling the number 0728947385. I tried calling the number twice, but nobody was picking up. You can try too and give us your experience.  

Moreover, they also do not have fixed fares, but the amount you pay will depend on wether there is traffic or not. If there be more people traveling, the fare shoots to up to double the normal fares.

Classic Luxury Shuttle Reviews

As a norm, I always bring you what customers are saying so that you can decide for yourself whether this is a shuttle, you should consider taking.

First is what a customer Sharon Adika Says:

I am a disappointed customer…..my parcel was sent yesterday 6/6/2020 at 8a.m from Kapsabet.  I was told to pick it by 5PM, up to these night 7/6/2020 my parcel is yet to be delivered I have made a thousand rounds to and fro from town but in vain…..I have several numbers that I got from your website and one from your office but each and every person has her/his own story of where the vehicle is…..my question is

1. Why do you write receipts that have customer’s details
2. Do you have a channel of communication when delays occur
3. Some of your employees are so rude
4. In case of damage to my parcel, what is your response because my luggage was perishable and by the time am getting it there will be nothing to smile about? Kindly we need your response on what happened from date 6/6/2020 to 8/6/2020 when am expecting to receive my luggage.

Here is what Sandra Mugodo says:

I sent a parcel with classic luxury shuttles yesterday at 10.am explaining the urgency of its delivery only for it never to arrive forcing the receiver to make another trip to town then they say the driver never arrived and slept elsewhere with the parcel. Calling their Nairobi office, the ladies receiving the calls are very arrogant, rude and unapologetic. No PR skills at all.

I will forever discourage anyone who tries to use your services.

From those two reviews, maybe you can decide for yourself what is good for you. Please note that I have just given you the reviews as they are without editing for you to get the tone of the writer.

Often I advise using a particular service for yourself, this way you can have the experience first-hand and know what to do next time.

Classic Luxury Shuttle Contacts

There are also offices in all other towns and cities the shuttles travels to.

Conclusion

You may need to consider Classic Luxury shuttles if you traveling to Western Kenya via Kapsabet, especially if going to Country Bus Station is a no go place to you.

If you have ever used this shuttle, then we will be glad to hear what your experience was like.