The Serena Beach Resort and Spa in Mombasa has reopened its doors after 8 months of being out of business due to COVID-19. The hotels is currently taking advantage of the demand for accommodation in the Coast region due to ongoing Christmas and New Year festivities.
The hotel only will operate 74 rooms initially, representing 45 percent of its capacity as it seeks to comply with Covid-19 protocols.
The room categories that re to be opened include Garden Wing rooms, luxury suites, Superior sea view and Family Rooms, the Lamu and Zanzibar Suites.
Rosemary Mugambi Serena Hotels East Africa regional sales and marketing director said, “The domestic market has been supportive, and we saw quite a demand for the Mara in July and August due to the migration.”
In a statement, the hotel said, “Serena Hotels wish to inform you that Serena Beach Resort and Spa is set to reopen on the December 15. The resort will be open with a new approach to its product, experiential and service delivery.”
According to Kenya Association of Hotel Keepers executive officer for the Coast region, many hotels and hospitality facilities are recovering from the dip in bookings recorded during the Easter and August holidays.
In March, hotels were forced to scale down their operations or even closed as they recorded reduced or no bookings at all. This was due to measures put in place to stop the spread of novel corona virus.
The measures saw cancellation of flights and travel restrictions within the country. Now, hotels are now projecting up to 50 per cent occupancy for the month of December 2020.
The Serena Beach Resort and Spa in Mombasa joins other players that seek to take advantage of the booming Christmas season.
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