What is Jumia Location in Nairobi? I have found myself answering this question more than once.
Moreover, I am always astonished because you do not have to get to the physical location to make your purchase.
You can place your order online and have your package delivered to you at the office or at home at a small fee.
Nevertheless, since you too are looking for the same information, then I will give you an answer. However before I do so, you may want to learn how to place an order. You can also read how to cancel an order on Jumia.
So where Is Jumia Located in Nairobi?
Jumia is located in Westlands Nairobi. This is the head office. You will find them on Maua close Off Parklands Road. If you get here and you are not sure, you can ask the guards around.
See information below.
Location: Nairobi Westlands, Kaka House 3rd floor, Maua Close off parklands road.
Working Hours: Monday to Friday as from 9.00 am to 5.30 pm.
Services Offered: Since it’s the headquarter office, it addresses more issues than any other office. Expect a good customer service from this branch.
Contacts: Phone 1: 0712302369 Phone 2: 0733931101 Toll-free number: 0800721301
Email address: [email protected]
This is not the only offices within Nairobi. You can also find their offices at the Kampus Mall.
Location: Jumia Kampus Mall CBD branch on Ground floor in Kampus Towers along Moi Avenue, Nairobi, opposite Jeevanjee Gardens.
Phone Contact: 0700000990.
The CBD branch mostly serves customers located around Nairobi CBD. From Monday to Friday, the branch offers services between 8.00am to 5.30pm. On Saturdays and Sundays, they are open from 8.00am to 2.00 pm. Their services include delivery, return handling, payment handling and tracking of packages
UPDATE: On 17th May 2019, Jumia Kenya has moved their Offices at Kampus Mall to Kantaria House, Muindi Mbingu Street.
In a statement to Sellers and Customers, this is what the statement read;
“You spoke and you listened. You wanted Bigger, Better and Faster operations at our CBD hub. We are officially moving to a bigger space at Kantaria House, Muindi Mbingu Street effective this Monday 17th June 2019 from Kampus Mall Monrovia Street.
The new hub brings;
- A bigger space to receive your orders with less queuing.
- A new vendor experience station that gives you the chance to meet and interact with our vendor support team.
- Finally a chance to attend the interactive vendor learning sessions.
We want nothing but to bring excellent service to you.
The hub is located at Kantaria House, net to steers along Muindi Mbingu Street, opposite Jeevanjee Gardens on Ground Floor.’’
Have I not answered your question, ‘What is the location of Jumia in Nairobi?’ Now you know. If you found this article interesting, please pay it forward by sharing with friends and family.